The Supporter Experience Collective
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The Supporter Experience Collective
The 10 Principles of a Great Supporter Experience
The 10 Principles of a Great Supporter Experience

Based on Matt Watkinson’s award winning book, we share the 10 principles of a great supporter experience.

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Supporter ExperienceCraig Linton12 January 2020supporter experience, donor journeys, supporter journeys, Matt Watkinson, fundraising, charity
How might we...?
How might we...?
Lianne Howard-Dace18 November 2019
How we feel impacts on what we say. Including FREE culture worksheet
How we feel impacts on what we say. Including FREE culture worksheet
Emily Petty29 October 2019
Supporter Experience Stinky Fish: five barriers to improving supporter experience
Supporter Experience Stinky Fish: five barriers to improving supporter experience
Supporter ExperienceCraig Linton8 October 2019stinky fish, supporter experience, barriers, challenges
Resource: Stinky Fish instructions and printable
Resource: Stinky Fish instructions and printable
Lianne Howard-Dace2 October 2019
We need to go beyond ideas to solve the planet's biggest problems
We need to go beyond ideas to solve the planet's biggest problems
Lianne Howard-Dace19 September 2019
Wobbly pots and the growth mindset
Wobbly pots and the growth mindset
CultureEmily Petty2 September 2019fundraising, culture
Why supporter experience starts with team culture
Why supporter experience starts with team culture
CultureCraig Linton29 July 2019fundraising, culture, supporter experienceComment
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